OdinFortune Privacy Policy

At OdinFortune, we are committed to protecting the personal data you share with us when you register, deposit, play or contact our support team. This Privacy Policy explains how OdinFortune Online Casino collects, uses, stores and safeguards your information, and what choices you have regarding your data when you use our platform at odinfortune.com.

Who We Are

OdinFortune is operated by Novasphere Entertainment, registered in Jaco, Costa Rica, under registration number 3-102-925440. When you create an account with us, you enter into a relationship with Novasphere Entertainment as the data controller responsible for your personal information. We at OdinFortune process your data in connection with the services offered through our website, our mobile apps and any account you register with us, as described in our General Terms.

Information We Collect

We collect several categories of information to provide, secure and improve our services. Our OdinFortune platform gathers data at registration, during deposits and withdrawals, and throughout your gaming sessions.

• We collect your legal name, email address and mobile number at registration, as required before you can place any bet.
• We gather identity verification documents during our KYC process, which is mandatory before your first withdrawal, and we reserve the right to request it at any time.
• We record your transaction history, including deposits made via Visa, Mastercard, Maestro, Skrill, Neteller, Apple Pay and cryptocurrency, as well as withdrawal requests.
• We track your gaming activity, wagering volume and bonus usage to manage your account, calculate your VIP rank and apply our Bonus Policy correctly.
• We store technical information such as your IP address, device type and browser, partly to verify your location against our list of restricted jurisdictions.
• We keep records of your communications with our support team, including live chat transcripts and emails sent to [email protected].

How We Use Your Information

Our OdinFortune Casino uses your data for clearly defined purposes connected to running our sportsbook, live casino and slots library responsibly and securely.

• We use your data to open, verify and maintain your account, and to confirm you are not located in one of our twenty-eight restricted countries.
• We process your financial information to handle deposits, approve or deny withdrawal requests within our standard two-day review window, and apply our withdrawal limits correctly.
• We use your activity data to administer our loyalty ladder, cashback, rakeback, missions and Wheel of Fortune features.
• We analyze wagering patterns to detect bonus fraud, including multiple accounts, proxy account strategies or VPN use, all of which are treated as fraudulent activity under our Fair Play & Security terms.
• We use contact details to send you service messages, promotional offers and updates about our reload bonuses, unless you opt out.

Legal Basis and Responsible Processing

We at OdinFortune process personal data on the basis of contractual necessity, our legitimate interest in preventing fraud and ensuring fair play, and your consent where required for marketing communications. Our team cross-references the information you provide with public responsible-gambling resources, including BeGambleAware.org, where relevant to your region.

Sharing Your Information

Here at OdinFortune, we do not sell your personal data. However, we may share it in limited circumstances necessary to operate our business.

• We share data with payment processors and cryptocurrency platforms to complete your deposits and withdrawals.
• We share information with identity verification providers to complete KYC checks.
• We may disclose data to regulators, auditors or law enforcement where required by applicable law or during an account audit.
• We share limited data with our game providers, including Evolution Gaming, Ezugi, BGaming and Play'n GO, strictly to operate the games you play.

Data Retention

We retain your personal data for as long as your account remains active and for a reasonable period afterward to meet our legal, tax and anti-fraud obligations. Our OdinFortune team may retain transaction records, KYC documents and communication logs even after account closure, particularly where disputes, chargebacks or regulatory inquiries are possible.

Security Measures

We use industry-standard technical and organizational measures to protect your data against unauthorized access, loss or misuse. Our OdinFortune infrastructure includes encryption of sensitive data in transit, restricted internal access to personal records, and monitoring systems designed to flag suspicious account behavior, including the use of VPNs, proxy servers or any tool designed to mask your geographic location, which we treat as a security and fraud concern.

Cookies and Tracking Technologies

We use cookies and similar technologies to operate our website, remember your preferences and measure how our platform is used. You can manage cookie settings through your browser, though disabling certain cookies may affect your experience on our site, including features in our Casino, Live Casino and Sportsbook sections.

Your Rights

Depending on your jurisdiction, you may have rights regarding the personal data we hold about you. We aim to honor these requests wherever legally applicable.

• You may request access to the personal data we hold about you.
• You may ask us to correct inaccurate or incomplete information.
• You may request deletion of your data, subject to our legal retention obligations.
• You may withdraw consent for marketing communications at any time.
• You may contact our support team to ask questions about how your data is processed.

International Data Transfers

Because OdinFortune Online Casino serves players across multiple regions outside our list of restricted countries, your data may be transferred to and processed in jurisdictions other than your own. We take reasonable steps to ensure such transfers maintain an appropriate level of protection consistent with this Privacy Policy.

Restricted Jurisdictions and Eligibility

We do not knowingly collect data from residents of jurisdictions where our services are not offered, including the United Kingdom, Australia, Germany, France and the other twenty-eight excluded countries listed in our User Eligibility terms. If we discover that an account has been opened from a restricted location, we reserve the right to suspend the account and process the associated data solely for compliance and verification purposes.

Children's Privacy

Our services are intended strictly for adults who meet the legal gambling age in their jurisdiction. We do not knowingly collect personal data from minors, and any account found to belong to an underage individual will be closed, with associated funds handled according to our Terms.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology or legal requirements. We encourage you to review this page periodically. Continued use of our OdinFortune platform after changes are posted constitutes your acceptance of the revised policy.

Contact Us

If you have questions about how we handle your personal data, you can reach our support team 24/7 via live chat or by emailing [email protected]. We at OdinFortune are committed to addressing your privacy concerns promptly and transparently.